:root{--bg:#f5f7fb;--card:#fff;--ink:#0f172a;--muted:#64748b;--line:#e2e8f0;--blue:#2563eb;--nav:#0b1220;--green:#16a34a;--red:#dc2626}*{box-sizing:border-box}body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--ink)}button,input,textarea,select{font:inherit}button{cursor:pointer;border:0;border-radius:10px;padding:11px 15px;background:#e8eef9;color:#0f172a}button.primary{background:var(--blue);color:#fff}button.danger{background:#fee2e2;color:#991b1b}.hidden{display:none!important}.screen{min-height:100vh;display:grid;place-items:center;background:linear-gradient(135deg,#08111f,#16356b)}.login{width:min(430px,92vw);background:#fff;border-radius:22px;padding:34px;box-shadow:0 25px 80px #0005}.logo{display:flex;align-items:center;gap:10px;font-size:20px;font-weight:800}.logo b{width:38px;height:38px;border-radius:11px;background:var(--blue);color:#fff;display:grid;place-items:center;font-size:15px}.login h1{margin:25px 0 8px;font-size:26px}.login p{color:var(--muted)}.login input{width:100%;padding:13px;border:1px solid var(--line);border-radius:10px;margin:6px 0}.login button{width:100%;margin-top:10px;background:var(--blue);color:#fff}.login small{display:block;margin-top:18px;color:var(--muted)}#err{color:var(--red);margin-top:10px}.app{}aside{position:fixed;left:0;top:0;bottom:0;width:245px;background:var(--nav);color:#fff;padding:22px;display:flex;flex-direction:column;z-index:2}aside .logo{margin-bottom:25px}aside .logo b{background:#3b82f6}.who{padding:12px;border:1px solid #ffffff18;border-radius:12px;margin-bottom:15px;color:#cbd5e1;font-size:13px}nav{display:grid;gap:7px}nav button{background:transparent;color:#cbd5e1;text-align:left}nav button:hover{background:#ffffff10;color:#fff}.logout{margin-top:auto;background:#ffffff10;color:#fff}main{margin-left:245px;padding:28px;min-height:100vh}header{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}header h1{margin:0;font-size:28px}header p{margin:5px 0;color:var(--muted)}.grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px}.stat,.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:20px}.stat span{color:var(--muted);font-size:14px}.stat b{display:block;font-size:30px;margin-top:8px}.toolbar{display:flex;gap:10px;margin-bottom:15px}.toolbar input,.form input,.form textarea,.form select{width:100%;padding:12px;border:1px solid var(--line);border-radius:10px}.table{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden}.table th,.table td{text-align:left;padding:13px;border-bottom:1px solid var(--line);font-size:14px}.table th{background:#f8fafc}.badge{padding:5px 9px;border-radius:999px;background:#e0e7ff;color:#3730a3;font-size:12px;font-weight:700}.badge.status-waiting{background:#ffedd5;color:#c2410c}.badge.status-processing{background:#dbeafe;color:#1d4ed8}.badge.status-delivered{background:#dcfce7;color:#15803d}.badge.status-returned{background:#fee2e2;color:#b91c1c}.form{background:#fff;border:1px solid var(--line);border-radius:16px;padding:22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-grid>div{display:grid;gap:8px;align-content:start}.form .full{grid-column:1/-1}.form textarea{min-height:110px;resize:vertical}.actions{display:flex;gap:7px;flex-wrap:wrap}.service-head{display:flex;justify-content:space-between;gap:20px}.steps{display:flex;gap:10px;flex-wrap:wrap;margin:16px 0}.step.active{background:#dbeafe;color:#1d4ed8}.step.done{background:#dcfce7;color:#166534}.timeline>div{border-left:3px solid #dbeafe;padding:8px 12px;margin:10px 0}.timeline small{display:block;color:var(--muted);margin-top:4px}.modal{position:fixed;inset:0;background:#0008;display:grid;place-items:center;z-index:10}.modal>div{background:#fff;padding:25px;border-radius:18px;width:min(600px,92vw)}#toast{position:fixed;right:20px;bottom:20px;background:#111827;color:#fff;padding:13px 16px;border-radius:12px;display:none;z-index:20}@media(max-width:900px){aside{position:static;width:100%;min-height:auto}main{margin-left:0;padding:18px}.grid{grid-template-columns:repeat(2,1fr)}.form-grid{grid-template-columns:1fr}.service-head{flex-direction:column}header{align-items:flex-start;gap:12px;flex-direction:column}}@media(max-width:520px){.grid{grid-template-columns:1fr}.table{display:block;overflow:auto}aside{padding:14px}nav{grid-template-columns:1fr 1fr}header h1{font-size:22px}}
.header-actions{display:flex;gap:10px;align-items:center;position:relative}.notify{position:relative;background:#fff;border:1px solid #d9e1ea;border-radius:12px;padding:10px 14px;cursor:pointer}.notify-count{position:absolute;right:-5px;top:-6px;background:#ef4444;color:#fff;border-radius:999px;min-width:19px;height:19px;font-size:11px;display:flex;align-items:center;justify-content:center}.notify-count.hidden{display:none}.notifications{position:absolute;right:24px;top:78px;width:380px;max-width:calc(100vw - 32px);background:#fff;border:1px solid #d9e1ea;border-radius:14px;box-shadow:0 18px 45px rgba(0,0,0,.15);z-index:50;max-height:520px;overflow:auto}.notifications.hidden{display:none}.notification-item{padding:14px 16px;border-bottom:1px solid #edf1f5;cursor:pointer}.notification-item:hover{background:#f8fafc}.notification-item.read{opacity:.65}.notification-item small,.announcement-row small{display:block;color:#7b8794;margin-top:4px}.notification-item p,.announcement-row p{margin:8px 0 0;white-space:pre-wrap}.notification-empty{padding:22px;color:#7b8794;text-align:center}.checks{display:flex;flex-wrap:wrap;gap:10px}.checks label{background:#f5f7fa;padding:8px 10px;border-radius:8px}.announcement-row{display:flex;justify-content:space-between;gap:20px;padding:15px 0;border-bottom:1px solid #edf1f5}.hidden{display:none!important}

.whatsapp-contact{display:block;margin-top:18px;background:#16a34a;color:#fff;text-decoration:none;text-align:center;padding:13px 14px;border-radius:12px;font-weight:700}.whatsapp-contact span{font-weight:600;font-size:13px;opacity:.9}.wa-btn{background:#16a34a!important;color:#fff!important;text-decoration:none;display:inline-flex;align-items:center;padding:10px 13px;border-radius:10px}.step{display:inline-flex;align-items:center;gap:7px}.step span{font-weight:600}.step.active{box-shadow:0 0 0 2px #2563eb33}

.support-float{position:fixed;right:22px;bottom:22px;z-index:60;animation:supportIn .35s ease}.support-float a{display:block;background:#16a34a;color:#fff;text-decoration:none;border-radius:16px;padding:12px 16px;box-shadow:0 12px 35px #0003;font-weight:800}.support-float small{font-weight:600;opacity:.9}@keyframes supportIn{from{opacity:0;transform:translateY(15px)}to{opacity:1;transform:translateY(0)}}
@media print{aside,header,.toolbar,.support-float{display:none!important}main{margin:0;padding:0}.card,.stat{break-inside:avoid}}
.perm-overlay{position:fixed;inset:0;background:rgba(0,0,0,.58);display:flex;align-items:center;justify-content:center;padding:20px;z-index:9999}
.perm-box{width:min(760px,100%);max-height:90vh;overflow:auto;background:#fff;border-radius:18px;padding:24px;box-shadow:0 25px 70px rgba(0,0,0,.3)}
.perm-box h2{margin:0 0 6px}.perm-box h3{margin:20px 0 10px;border-bottom:1px solid #eee;padding-bottom:8px}.perm-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.perm-grid label{display:flex;gap:8px;align-items:center;padding:10px;border:1px solid #e7e7e7;border-radius:10px;background:#fafafa}.perm-grid input{width:18px;height:18px}@media(max-width:600px){.perm-grid{grid-template-columns:1fr}.perm-box{padding:18px}}
\n.lang-picker{position:fixed;right:18px;top:16px;z-index:10000;display:flex;align-items:center;gap:6px;background:rgba(255,255,255,.96);border:1px solid #dbe3ee;border-radius:11px;padding:5px 8px;box-shadow:0 8px 24px rgba(15,23,42,.12);backdrop-filter:blur(8px)}.lang-picker span{font-size:15px}.lang-picker select{border:0;outline:0;background:transparent;font-weight:700;color:#334155;padding:4px 22px 4px 4px;cursor:pointer}.lang-picker select option{background:#fff;color:#0f172a}html[dir=rtl] .lang-picker{right:auto;left:18px}html[dir=rtl] aside{left:auto;right:0}html[dir=rtl] main{margin-left:0;margin-right:245px}html[dir=rtl] .table th,html[dir=rtl] .table td{text-align:right}@media(max-width:900px){html[dir=rtl] main{margin-right:0}}\n/* v21 multi-language picker: always visible on login and every authenticated page */
.lang-picker{position:relative;display:flex;align-items:center;gap:6px;background:rgba(255,255,255,.98);border:1px solid #dbe3ee;border-radius:11px;padding:5px 8px;box-shadow:0 8px 24px rgba(15,23,42,.12);backdrop-filter:blur(8px);z-index:10000}
.lang-picker span{font-size:15px}.lang-picker select{border:0;outline:0;background:transparent;font-weight:700;color:#334155;padding:4px 22px 4px 4px;cursor:pointer}.lang-picker select option{background:#fff;color:#0f172a}
.login-lang-picker{position:fixed;right:18px;top:16px}.app-lang-picker{position:relative;right:auto;top:auto;margin-inline-start:4px}
html[dir=rtl] .login-lang-picker{right:auto;left:18px}
html[dir=rtl] aside{left:auto;right:0}html[dir=rtl] main{margin-left:0;margin-right:245px}html[dir=rtl] .table th,html[dir=rtl] .table td{text-align:right}
html[dir=rtl] nav button{text-align:right}html[dir=rtl] .header-actions{flex-direction:row-reverse}
@media(max-width:900px){html[dir=rtl] main{margin-right:0}.login-lang-picker{position:absolute;right:12px;top:12px}html[dir=rtl] .login-lang-picker{right:auto;left:12px}}

.device-pass{display:grid;gap:8px}.pass-type-buttons{display:flex;gap:7px;flex-wrap:wrap}.pass-type{border:1px solid var(--line);background:#f8fafc;padding:8px 11px}.pass-type.active{background:#dbeafe;color:#1d4ed8;border-color:#93c5fd}.pattern-pad{width:180px;display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:10px;background:#f8fafc;border:1px solid var(--line);border-radius:14px}.pattern-dot{width:48px;height:48px;border-radius:50%;padding:0;background:#fff;border:2px solid #cbd5e1}.pattern-dot.selected{background:#2563eb;color:#fff;border-color:#2563eb;transform:scale(1.04)}
/* v24 visual refresh */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.sidebar-brand{height:76px;margin:-8px -4px 22px!important;display:flex;align-items:center;justify-content:flex-start;overflow:hidden;border-bottom:1px solid #ffffff18;padding-bottom:10px}
.sidebar-brand img{width:188px;height:78px;object-fit:cover;object-position:center;border-radius:8px}
.login-brand{height:86px;justify-content:center;overflow:hidden;margin:-8px auto 12px!important}
.login-brand img{width:270px;height:105px;object-fit:cover;object-position:center;border-radius:12px}
.screen{position:relative;background:#07111f url('/login-bg.jpg') center/cover no-repeat;overflow:hidden}
.screen:before{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(3,10,20,.76),rgba(3,10,20,.38) 42%,rgba(3,10,20,.66));backdrop-filter:saturate(.9)}
.screen:after{content:"";position:absolute;inset:0;background:radial-gradient(circle at 50% 45%,rgba(37,99,235,.12),transparent 45%)}
.screen>.login,.screen>#login .login{position:relative;z-index:1}
.login{background:rgba(8,17,31,.90);border:1px solid rgba(255,255,255,.12);box-shadow:0 28px 90px rgba(0,0,0,.45);color:#fff;backdrop-filter:blur(14px)}
.login h1{color:#fff}.login p{color:#b8c4d8}.login input{background:rgba(255,255,255,.06);border-color:rgba(255,255,255,.13);color:#fff}.login input::placeholder{color:#9eabc0}
@media(max-width:900px){.sidebar-brand{justify-content:center}.sidebar-brand img{width:190px}}
